Your account information is located on the top menu bar, click  Account. 

You will see 5 tabs – Home | Subscriptions | Payments| Forum Profile | Logout

When clicking on the account menu the active tab will be the Home tab.

Home Tab

On this tab, subscribers will be able to see AND edit all of the information that they entered during the registration process. To edit any of the fields, your users will simply need to click the entry box, make any edits, and then click the “Save” button at the bottom of the page.

IE. change password, or email address

Subscription Tab

See all associated subscription information – subscribers will be shown any active or inactive subscriptions that are either automatically recurring or one-time payment type subscriptions. Subscription information will include the following column headers:

Membership – this column will show the name of the subscription along with the subscriptions unique ID given by the gateway processor.

Subscription – this column shows if the renewal status of the subscription (either enabled to rebill, paused, or stopped if the subscription has been canceled). The billing terms of the subscription along with the next billing date will be showed if applicable.

Active – this column will show one of two things, a green ‘Yes’, or a red ‘No’. ‘Yes’ means that the user’s subscription is active and that they will have access to your protected content. ‘No’ means that the user’s subscription is inactive and will not have access to your protected content.

Created – shows the day the subscription was created.

Expires – shows when the subscription will expire if no new transaction is presented. So essentially, this is the expiration date of the current transaction that is activating the subscription. If this is a recurring subscription, the date here will update after each new billing.

Card Exp. – here you will see the expiration date of the user’s credit card. This column will be blank if the user signed up via a PayPal account OR if the subscription price was free.

Payments Tab

The Payments tab of the account page is used to show all payments that the user has made during the lifetime of their user profile on your site. The following columns will be shown:

Date – this column will show the date that the payment was made.

Total – this column will show the total price of the payment (including any taxes paid out).

Membership – this column will show the name of the Membership the payment was for.

Method – this column will show the name of the payment method selected that billed the payment.

Status – this column will show the status of the transaction. Options are Complete, Pending, or Failed.

Invoice – this column will show the unique transaction ID for the payment.

Your account information is located on the top menu bar, click  Account. 

You will see 5 tabs – Home | Subscriptions | Payments| Forum Profile | Logout

When clicking on the Account menu the active tab will be the Home tab.

Any field on this page can be changed ie.password or email after any changes are made click Save Profile  at the bottom of the page for the changes to take effect.

Top Menu – Account

Click on the Subscriptions Tab

Manage your subscription – On the far right column of each subscription, the last column will present available options to the Subscriber  all will be explained below:

Update – this option is conditional on the subscriber having an active, automatically recurring subscription. Clicking this link will allow your users to update their credit card information. If the user signed up with a PayPal account then they will be shown a link to update their account information directly at paypal.com

Change Plan – this option is conditional on the membership being currently apart of a MemberPress Group. Clicking this will trigger the ‘Change Plan Pop-Up’ where users can easily upgrade or downgrade OR it will take the user to your Group Pricing Page.

Pause – this option is conditional on the subscriber having an active, automatically recurring subscription. Clicking this will pause the user’s subscription.

Resume – this option is conditional on the subscriber having a paused, automatically recurring subscription. Clicking this will resume the user’s subscription. It may take up to 24 hours for the new billing to fully process and update the user’s subscription to active should the latest transaction already have expired.

Cancel – this option is conditional on the subscriber having an active, automatically recurring subscription – one-time payment type subscriptions will NOT have a cancel option because there is no future billing to avoid – Clicking this will cancel any future billings for the subscription. Important note: canceling does NOT equal an inactive subscription. The subscription will only become inactive once all future billings have ended or been canceled AND the last transaction associated with the subscription has expired.

Subscribe/Renew – these links can be used if your user would like to repurchase a past membership. If the user’s subscription is expired and has no other memberships active in the same upgrade path Group, it will say Subscribe. If the user can manually renew and it is not expired, it will say Renew.

Top Menu – Latest Posts –

Click on the Community Video Tab

Click the button Click to Record Your Video News,
follow the prompts, 

All video submissions must be approved by African spiritual Cinema.
When approved they can be viewed in the Community Video section below.

Your forum profile can be located in two locations

1. Top Menu – Forum –  click Forum Profile
2. Top Menu – click Account – click Forum Profile

Forum Profile

Change profile picture – Click on Profile – on the line below Profile click on Change Profile Photo follow prompts.
photo dimensions 150 x 150 pixels

Change Cover Image – Click on Profile – on the line below Profile click on Change Cover Image follow prompts.
photo dimensions 1600 x 350 pixels

On this tab, subscribers will be able to see AND edit all of the information that they entered during the registration process. To edit any of the fields, subscribers will simply need to click the entry box, make any edits, and then click the “Save” button at the bottom of the page.

Membership – this column will show the name of the subscription along with the subscriptions unique ID given by the gateway processor.

Subscription – this column shows if the renewal status of the subscription (either enabled to rebill, paused, or stopped if the subscription has been cancelled). The billing terms of the subscription along with the next billing date will be showed if applicable.

Active – this column will show one of two things, a green ‘Yes’, or a red ‘No’. ‘Yes’ means that the user’s subscription is active and that they will have access to your protected content. ‘No’ means that the user’s subscription is inactive and will not have access to your protected content.

Created – shows the day the subscription was created.

Expires – shows when the subscription will expire if no new transaction is presented. So essentially, this is the expiration date of the current transaction that is activating the subscription. If this is a recurring subscription, the date here will update after each new billing.

Card Exp. – here you will see the expiration date of the user’s credit card. This column will be blank if the user signed up via a PayPal account OR if the subscription price was free.

Payments

The Payments tab of the account page is used to show all payments that the user has made during the lifetime of their user profile on your site. The following columns will be shown:

Date – this column will show the date that the payment was made.

Total – this column will show the total price of the payment (including any taxes paid out).

Membership – this column will show the name of the Membership the payment was for.

Method – this column will show the name of the payment method selected that billed the payment.

Status – this column will show the status of the transaction. Options are Complete, Pending, or Failed.

Invoice – this column will show the unique transaction ID for the payment.